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Identity Theft

Introduction

Tips to safeguard your good name

What to do if your personal information has been compromised

Where to file a complaint

2007 data breaches

Comparison of ID theft protection programs

Safeguard your PINs

ATM safety

Email & web site safety

Tips to safeguard your good name

1. Burn or shred, with a cross shredder, any mail or financial papers with your personal information on it. Never recycle them.  Buy a shredder and use it. Shred everything, including credit card receipts (after you've reconciled your bill), old bank statements, medical statements, everyday bills, and pre-approved credit card offers. Any document that has personal financial information on it can give an identity thief a foothold into your life.

 

2. Call 1-888-5OPTOUT and ask to stop credit card companies from sending pre-approved credit card applications to your house. They are ticking identity theft time bombs.


3. Ask your credit card firm to cease delivery of "convenience checks." They, too, are ticking time bombs.


4. You're entitled to one free credit report each year. Get it as soon as possible and review it carefully.


5. Order a credit report a month or more before you make a big purchase or apply for credit, to be sure there are no surprises in your history.


6. Hassle companies that ask for personal information, such as your phone number at a checkout line. The harder we make it on companies, the less they will be inclined to continue the practice.


7. It's impossible to tell what's real and what's fake online. Just delete any e-mail that asks for personal information.


8. Just hang up on telemarketers, particularly ones who seem to be fishing for personal information, like your birthday.  Don't provide your Social Security number, bank account number or credit card number to anyone who contacts you through telephone solicitation.


9. Limit the number of credit cards you hold, and religiously inspect your financial statements each month. Consumer rights quickly fade over time; the sooner you discover an identity theft incident, the better.


10. Most of the time, you can't prevent an ID theft incident from occurring, because two-thirds of the time, some company that leaked the data is to blame. So be prepared, and be organized. Save paper bank records for a year, at least. You'll need them to prove your account balance in the event of a ID theft incident.

 

11. Be watchful of shoulder-surfers. At ATMs and phone booths, thieves will stand close enough to see PIN numbers punched in by users.

12. Mind those credit card receipts, especially since only a few credit card receipts have stopped listing full account numbers and expiration dates. Put the charge slip copies in a safe spot until your credit card bills arrive.

13. Write clearly on all credit applications. Consistently and completely fill in all credit and loan applications using your full name, first, middle and last. Every bill that comes to your house should be addressed exactly the same.

15. Monitor your credit accounts carefully, so you'll know if a bill's missing or unauthorized purchases have been made. Close out unused credit cards. Cutting them up is not enough.

18. Never leave paid bills in your mailbox for the mail carrier to pick up. Drop them off at a post office box.

19. If you're moving, contact all your creditors and update them of your address changes immediately. You don't want credit information and new credit cards being delivered to the wrong address. Likewise, if your credit card expires and you don't receive a new one, call your creditor immediately.

20. Protect your Social Security number. Only give your Social Security number when absolutely necessary. Avoid using it as your account number whenever possible. If merchants demand it, ask for an alternate number and take your business elsewhere if they insist on writing it on your check. Likewise, don't print it on your checks.

21. Never carry your Social Security number and driver license together in your wallet.


23. If you're shopping with an online merchant for the first time, look for the Trust-e symbol or a Better Business Bureau online seal. These indicate the seller has been independently audited and deemed trustworthy.  Learn more about site seals >

24. Make sure any online credit card charges are handled through a secure site or in an encrypted mode. You'll know you're on a secure site if the Web page on which you conduct your transaction begins with https instead of the usual http.

25. Only shop on Web sites that offer a privacy policy. Know how your personal information will be handled. Print out privacy policies, warranties, price guarantees and other important information.